Make the right services easier to find.
Explain the repair work you actually offer and where you operate. Give drivers clear, accurate reasons to contact your shop without unsupported certifications or promises.
For Auto Body & Collision Repair Shops in Metro Vancouver
Keep the shop moving. Keep the enquiries moving, too.
You’re coordinating repairs, answering questions, and getting vehicles back to their owners. Hast helps your website, marketing, and follow-up do more of the routine work around the shop, from the first search to the final pickup.
A useful first conversation. Free, with no obligation.
In practice
From a damaged panel to a conversation.
“Who can help with this repair?”
A driver finds clear service information, your location, and an easy way to request an estimate.
Search for repair help
Understand your services
Request the next step
Illustrative customer journey, not a client result.
- Clearer estimate enquiries
- Faster first responses
- A more consistent follow-up process
Where it makes a difference
The work in the bay needs your attention.
The work around it should be easier.
A connected first impression and enquiry process can reduce friction before a vehicle ever reaches your shop.
Get useful context before the callback.
A simple intake path can organize the vehicle, repair concern, and contact details so your team starts with more than a missed-call notification.
Keep the last step from being forgotten.
Make estimate follow-up and post-pickup requests part of an agreed process, with someone responsible for the conversations that need a person.
How Hast can help
Built around the way
a repair shop works.
Start with the part of the customer journey that needs attention. You don’t need to buy a whole marketing and automation program at once.
A website that supports estimate enquiries.
Present your services, location, approved work examples, and next steps clearly. Make contact easy on a phone.
Local search foundations.
Build relevant service content and consistent business information so people looking for the work you offer can understand your shop.
Useful content from real work.
Turn approved shop photos, process explanations, and common questions into a consistent social presence. Confirm customer and image permissions before publishing.
Missed-call and estimate follow-up.
Acknowledge callers, collect basic context, and define sensible follow-up rules around estimates. Your team retains control of promises and pricing.
Review requests after pickup.
Make a neutral invitation for honest feedback a repeatable step after completed work, with clear timing and duplicate prevention.
Clearer positioning for your shop.
Identify the customers and work you want to attract, then make your genuine strengths easier to recognize across your website and content.
Start with the bottleneck
A useful first project.
A foundation to build on.
If drivers struggle to understand or contact your shop, start with the website. If enquiries arrive but callbacks and follow-up slip, start with the handoff.
We review your current phone, enquiry, and shop-management setup before proposing integrations. Website builds, ongoing marketing, and software costs are scoped clearly.
Find your starting pointUnderstand the enquiry path.
Look at how drivers currently find you, contact the shop, and move toward an estimate.
Fix the most useful part.
Agree a website improvement, response workflow, or focused content program with a clear purpose.
Connect the next step.
Add further work when the first improvement is useful and your team is ready for it.
How the work happens
A clear starting point.
A practical way forward.
The work starts with your shop’s capacity, systems, and customer conversations—not a generic campaign plan.
- 01
Walk through the day
Review calls, estimate requests, handoffs, and the information your team needs.
- 02
Choose the starting point
Agree the highest-value improvement, required access, and responsibilities.
- 03
Build around the shop
Develop the approved pages or workflow and test how enquiries reach your team.
- 04
Review it in use
Listen to staff feedback and agree what to adjust or improve next.
Before you decide
Good questions.
Clear answers.
Let’s make the next step an informed one.
hello@hast.caCan you work with our shop-management software?
Yes, we can build around the tools your shop already uses. We review the available integrations and choose a practical connection, such as a job-status trigger, inbox handoff, or simple staff action that keeps the process moving.
How can you make estimate enquiries easier to handle?
We can help collect contact details and basic repair information, acknowledge the enquiry, and route it to the right person. Your team then has useful context for the conversation and stays responsible for estimates, coverage questions, and repair advice.
Can you help us attract particular types of repair work?
Yes. We shape your positioning, service pages, and content around the work you want more of. That gives drivers a clearer picture of your capabilities and a relevant reason to contact your shop.
Can you improve the website we already have?
Yes. We review the content, design, and enquiry path to find worthwhile improvements. We can recommend focused changes or a rebuild based on which approach gives your shop the stronger foundation.
Can we start with just review requests or missed-call text-back?
Yes. A focused workflow is a practical first project. We agree the trigger, message, handoff, and running costs, then build a setup that your team can start using and expand over time.
Start with a conversation
Give your next enquiry
a clearer route into the shop.
Let’s look at how drivers find you and where your team spends time keeping the conversation moving.
Book a free consultation
A free conversation.
No pressure to commit.